Terms & Conditions for 37bd

These Terms & Conditions ("Terms") govern your access to and use of the 37bd website located at 37bd.vip ("Platform"), including all games, betting markets, promotions, and services offered thereon. The terms "37bd", "we", "us", and "our" refer to the operator of the 37bd platform. The terms "you", "your", and "user" refer to any individual who accesses, registers on, or uses the Platform in any capacity.

By accessing, browsing, registering, depositing funds, placing bets, or otherwise using the 37bd Platform in any way, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them. If you do not agree with any part of these Terms, you must discontinue use of the Platform immediately.

37bd reserves the right to amend, update, or replace these Terms at any time. When material changes are made, registered users will be notified via the email address or mobile number associated with their account. Continued use of the Platform following notification of updated Terms constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically. The most current version of the Terms is always available at 37bd.vip/terms-conditions.

These Terms are written in English and shall be interpreted in accordance with their plain English meaning. In the event of any ambiguity, the interpretation most protective of responsible gaming and player welfare shall prevail. Any section found to be unenforceable shall be severed without affecting the remainder of the Terms.

Access to and use of the 37bd Platform is strictly limited to individuals who satisfy all of the following eligibility criteria at the time of registration and at all times thereafter during their use of the Platform:

• You must be at least 18 years of age. 37bd enforces an absolute minimum age requirement of 18 years. No exceptions are made under any circumstances. Players who are found to be under 18 years of age will have their accounts closed immediately, all funds forfeited, and the matter reported to relevant authorities where required.
• You must be accessing the Platform from a jurisdiction where online gambling is not explicitly prohibited by applicable law. It is your sole responsibility to determine whether accessing 37bd is lawful in your location.
• You must not be a current employee, contractor, consultant, director, or officer of 37bd, nor a close family member of any such person, unless written permission has been granted by 37bd management.
• You must not be registered on any self-exclusion list or have an active self-exclusion in place with 37bd or any affiliated platform.
• You must not have had a previous 37bd account closed for reasons of fraudulent activity, bonus abuse, money laundering, underage access, or any other breach of these Terms.

37bd uses mobile number OTP (One-Time Password) verification as its primary age and identity check during registration. By submitting your mobile number and verifying via OTP, you confirm that you meet all eligibility criteria listed above. 37bd reserves the right to request additional documentation — such as a national identity card, passport, or driving licence — to verify your age and identity at any point. Failure to provide such documentation within a reasonable timeframe may result in account suspension or closure.

To access the full range of services on 37bd — including making deposits, placing bets, claiming bonuses, and requesting withdrawals — you must create a registered account. Registration is free and is completed via the 37bd Login page at 37bd.vip/37bd-login. Each individual may hold only one registered account on the 37bd Platform. Opening multiple accounts — whether under the same name, mobile number, device, IP address, payment method, or household — is strictly prohibited and constitutes a material breach of these Terms.

During registration, you are required to provide accurate, complete, and current information, including your full name, mobile number, and any other details requested by the registration form. You must not use false names, fictitious identities, or another person's details. If 37bd discovers that an account was registered using false or misleading information, the account will be closed without notice and any balance — including pending withdrawals — may be forfeited.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username, password, and OTP codes. You must not share your account credentials with any other person. All activity conducted through your account — regardless of whether you personally authorised it — is your responsibility. If you suspect that your account has been accessed without your authorisation, you must notify 37bd support via live chat or at [email protected] immediately.

37bd reserves the right to refuse registration to any applicant at its sole discretion, including where there is reasonable suspicion of fraud, money laundering, or any other prohibited activity. 37bd further reserves the right to request identity verification documents at any stage of the account lifecycle, including at the point of withdrawal. Accounts that cannot be successfully verified may be suspended pending investigation.

All financial transactions on the 37bd Platform are conducted in Bangladeshi Taka (BDT). 37bd supports the following deposit and withdrawal methods for players based in Bangladesh: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The availability of specific payment methods may vary and is subject to change without notice. The most current list of supported methods is displayed on the Cashier page within your registered account.

Deposits: The minimum deposit amount is ৳500 for mobile banking methods (bKash, Nagad, Rocket, Upay). There is no maximum deposit limit for standard transactions, though 37bd may apply enhanced due diligence procedures for large deposits as part of its anti-money laundering (AML) obligations. Deposits are credited to your 37bd wallet in real time in the vast majority of cases. In rare instances where a deposit is delayed, you should contact support via live chat with your transaction reference number.

Withdrawals: Withdrawal requests are processed to the same payment method used for the most recent qualifying deposit, wherever technically possible. This policy helps prevent money laundering and protects against fraudulent withdrawal attempts. The minimum withdrawal amount is ৳1,000. Withdrawal processing times are typically within 24 hours for verified accounts. Accounts that have not completed identity verification may experience longer processing times or temporary holds pending document review.

37bd does not accept deposits from third-party accounts. All funds deposited to your 37bd account must originate from a payment method that is registered in your own name. Any deposit identified as originating from a third party will be returned to the source account and any associated bets will be voided. 37bd reserves the right to request source-of-funds documentation for deposits above a defined threshold as part of its AML compliance programme.

• Standard mobile banking deposits (bKash, Nagad, Rocket, Upay): no platform fee.
• Card deposits (Visa, Mastercard): a processing fee may apply and will be disclosed before you confirm the transaction.
• Withdrawal fees: not charged by 37bd on standard amounts; your mobile network operator may apply their own transfer charges.
• Currency: all balances, bets, and payouts are denominated in BDT. No currency conversion is required for Bangladesh players.

37bd offers a range of bonuses and promotional offers to both new and existing registered players, including welcome bonuses, reload bonuses, free bets, cashback offers, and cricket season promotions. All bonuses are subject to the specific terms stated on the relevant offer page as well as the general bonus terms set out in this section. In the event of any conflict between a specific offer's terms and these general Terms, the specific offer's terms shall take precedence for that offer only.

Wagering Requirements: Most bonuses carry a wagering requirement — a multiplier applied to the bonus amount (and in some cases the deposit amount) that must be met by placing qualifying bets before any bonus-derived winnings can be withdrawn. Wagering requirements, the specific multiplier, eligible games, minimum odds, and the expiry window are all stated clearly on each offer page. 37bd does not apply hidden wagering conditions retroactively.

Bonus Expiry: All bonuses have an expiry date, after which any unclaimed or unwagered bonus funds will be removed from your account automatically. You will not be compensated for expired bonuses. It is your responsibility to check the expiry date of each bonus you claim and to use it within the stated window.

Eligible Games: Not all games contribute equally — or at all — to wagering requirements. As a general guideline, slots typically contribute 100%, live casino games may contribute 10–20%, and certain game categories may be excluded entirely. The exact contribution rates for each game type are listed in the individual offer terms.

Bonus Abuse: 37bd actively monitors for bonus abuse behaviour, including but not limited to: opening multiple accounts to claim the same bonus, placing opposing bets to guarantee a profit ("arbitrage"), using excluded games to fulfil wagering requirements, or otherwise exploiting offer mechanics in ways inconsistent with genuine recreational play. Where bonus abuse is identified, 37bd reserves the right to void any associated winnings, remove the bonus, and close the account without further notice.

By using the 37bd Platform, you agree to use it solely for lawful, personal, recreational purposes and in full compliance with these Terms. The following conduct is strictly prohibited and constitutes a material breach of this agreement:

• Fraud and Misrepresentation: Providing false personal information during registration or at any subsequent identity verification stage; impersonating another person; using another person's payment method without their explicit consent.
• Money Laundering: Using the 37bd Platform to deposit, transfer, or withdraw funds derived from illegal activity; structuring transactions to avoid reporting thresholds; using third-party payment accounts to obscure the source of funds.
• Collusion and Match Fixing: Colluding with other players, live dealers, or third parties to gain an unfair advantage in any game or betting market; placing bets on events whose outcome has been fixed or manipulated.
• Technical Exploitation: Using software, bots, scripts, artificial intelligence tools, or any automated mechanism to interact with the Platform in a way that provides an unfair advantage or circumvents normal gameplay; exploiting software bugs or errors without reporting them to 37bd.
• Chargebacks: Initiating an illegitimate chargeback with your payment provider on a genuine transaction processed by 37bd. Fraudulent chargebacks will result in account closure and recovery proceedings.
• Harassment: Engaging in abusive, threatening, or harassing communication with 37bd support staff or other players via any channel.

Where 37bd identifies or reasonably suspects prohibited conduct, it reserves the right to: immediately suspend or close the implicated account(s); void any bets or winnings associated with the prohibited conduct; withhold or confiscate account balances pending investigation; and report the matter to relevant financial or law enforcement authorities where legally required. 37bd's determination in such matters is final and not subject to appeal through the Platform's standard dispute resolution procedure.

Either party — you or 37bd — may close a registered account at any time. The process and consequences differ depending on whether closure is initiated by the player voluntarily, by 37bd for cause, or as part of a responsible gaming self-exclusion request.

Voluntary Closure by Player: If you wish to close your 37bd account, you may do so by contacting support via live chat or by emailing [email protected]. Before closure is processed, any pending bets will be settled in accordance with the applicable game or betting rules, and any remaining verified balance will be returned to your registered withdrawal method. Bonus funds that have not met the applicable wagering requirements will be forfeited upon closure. Account closure does not affect any legitimate legal claim you may have arising from transactions completed prior to closure.

Closure for Cause by 37bd: 37bd may suspend or permanently close any account without prior notice where it has reasonable grounds to believe that the account holder has breached any provision of these Terms, engaged in fraudulent activity, or poses a risk to the integrity of the Platform. Where an account is closed for cause, 37bd reserves the right to withhold the account balance pending investigation. If the investigation concludes that no misconduct occurred, any legitimately earned balance will be returned.

Self-Exclusion Closure: Players who choose to self-exclude through the responsible gaming tools available in account settings will have their accounts suspended for the chosen exclusion period. During self-exclusion, access to the Platform is blocked, no marketing communications will be sent, and re-registration attempts will be declined. Players seeking permanent self-exclusion should contact [email protected] with a written request stating their intention.

To the fullest extent permitted by applicable law, 37bd, its officers, employees, contractors, and affiliated parties shall not be liable for any direct, indirect, incidental, special, consequential, or punitive losses or damages arising from your use of the Platform, including but not limited to:

• Loss of funds resulting from gambling activity — including losses on bets, games, or sports markets — which are inherent to the nature of the service;
• Interruption or unavailability of the Platform due to maintenance, technical failure, network outages, force majeure events, or circumstances beyond 37bd's reasonable control;
• Delays in deposit crediting or withdrawal processing attributable to third-party payment processors, mobile banking operators (bKash, Nagad, Rocket, Upay), or banking institutions;
• Unauthorised access to your account resulting from your failure to maintain the confidentiality of your credentials;
• Errors, bugs, or malfunctions in third-party game software provided by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, or any other game studio — in such cases, the relevant provider's dispute resolution process applies;
• Any loss arising from your reliance on information published on the Platform that is subsequently found to be inaccurate.

Nothing in these Terms limits 37bd's liability for fraud, gross negligence, or any other liability that cannot be excluded by law. Where the applicable law does not permit the complete exclusion of certain implied warranties or limitations of liability, those exclusions and limitations shall apply to the maximum extent permitted.

Disputes: In the event of a dispute regarding a bet settlement, game outcome, or account transaction, you should contact 37bd support in the first instance via live chat or at [email protected]. 37bd will acknowledge the dispute within 48 hours and aim to resolve it within 10 business days. All dispute resolution decisions made by 37bd in relation to game outcomes and RNG results are final, subject to any mandatory consumer rights applicable in your jurisdiction.

Governing Law: These Terms shall be governed by and construed in accordance with applicable law. Any dispute that cannot be resolved through 37bd's internal dispute process may be referred to arbitration or a competent court of appropriate jurisdiction. These Terms do not affect any statutory rights you may have as a consumer under applicable law that cannot be waived by contract.